Returns & Exchanges
At Game On Family, we want your team to look and feel their best, which is why we offer a 30-day return window for all unwashed and unworn apparel. If your new gear isn't the perfect fit, we are here to help you get back in the game with a seamless exchange or refund process.
Check Eligibility
Ensure your items are in their original condition, with all tags attached and no signs of wear, within 30 days of the delivery date.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack and Ship
Print your prepaid shipping label and securely package your items, dropping the parcel off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned gear, we will process your refund or ship your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing